@Reason it's interesting that you're focusing on the National Guard here when you know that my preferred option was for the President to have adopted a conciliatory, leaderlike approach.
I think you're aware that Trump doesn't actually possess the qualities to have gone out there and listened to folks, delivered a speech or two, and generally acted as
their leader.
I think the culture of the office of President is also partly to blame, since the high level of security accorded to it disconnects it from the people in a tremendous way. It must simply be a pain in the ass to organise a million-dollar (or whatever tye figure is) motorcade every time you want to go somewhere.
The office itself is simply too remote from the people, though that hasn't really stopped incumbents with real leadership qualities getting out there in the past.
The problem is that for a lot of issues, the President isn't technically responsible and doesn't 'have to' respond. However, people don't give a fuck about that. The President is the de facto king, and that's how people want them to behave - as reassuring symbols of leadership and blessing. I'm reminded of the death of Princess Diana, where the Queen didn't technically have to respond, but the people were so pissed off that she wasn't saying anything about it that she was practically forced to make a public statement. The same was true when our own riots kicked off in 2011 - people were asking where the fuck the Prime Minister was (he was on holiday) and were pissed off that he took his time to come back and get on the ground as soon as possible.
In crises, people don't care about the technicalities of office, they just want a leader; they just want their anthropological needs satisfied by a reassuring symbol and figurehead